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I thought I made a reservation?

Our reservation system allows students to purchase a lesson but not actually reserve a time.  Here is how that might happen:

  1. From the Home page in you could select the Schedule a Lesson tab.
  2. From the Schedule a Lesson Tab you could select one of the Spanish lessons on the left. In this example, I selected Evening/Weekend - $12/hour.
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  3. You would then select Search in the bottom right corner.
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  4. And, then select a time/date and selected Book.
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  5. Select Schedule a Lesson.
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  6. In the Shopping Cart is where things can get a little messed up.  You could adjust the Quantity which means you are buying an additional lesson but not reserving a time.
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I hope this helps explain how an additional lesson can be purchased but not reserved.